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The Intercom newsroom

Find out the latest about Intercom. Announcements, press coverage, brand assets, and company info—it’s all here.
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In the media

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More about Intercom

Here are some Intercom descriptions. Feel free to include them when writing about our business.

  • Short description

    Intercom, the Engagement OS, is a modern customer communications platform that lets businesses personalize how they connect with customers to build stronger customer relationships that drive growth and scale.

  • Full boilerplate

    Intercom, the Engagement OS, enables businesses to build stronger customer relationships that drive growth and scale. With its all-in-one customer communications platform, Intercom offers next-generation solutions for sales, marketing and support teams to work together to convert prospects into paying customers, engage customers throughout their journey and provide world-class support.

    Intercom is redefining the customer journey and unifying business silos to deliver ongoing, personalized engagement through in-context communications. More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale. Intercom’s platform is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users.

    Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.

  • 2011
    Year founded

    By four co-founders in Dublin, Ireland before moving headquarters to San Francisco

  • 900+
    Employees

    In departments like Product, Engineering, R&D, Marketing, Sales, Operations, Support, and more

  • 25k+
    Customers

    In 140+ countries, growing their online business from early stage to enterprise on our platform

  • 5
    Offices

    Located in Dublin, San Francisco, London, Chicago, and Sydney