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Intercom on Product Management

Success starts with a great product. Building a great product should be the first focus of every startup. This collection of lessons offers our guidance on the tough decisions you will face as a product manager.

Product management requires a relentless focus on cohesion. You have to ensure that how a product is designed, engineered, named, branded, and marketed is all united under a single vision. This book provides actionable frameworks for navigating the hard choices along the way, so that you can ship a product that people want, and will use time after time. You’ll learn:

  • How to evaluate your current product and spot areas for improvement
  • Why “no” is the most important word in a product manager’s vocabulary
  • How to roll out new features and actually get them used by customers
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The Sales Handbook
The Sales Handbook

Industry-tested advice and frameworks for getting to breakout growth and beyond.

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Intercom on Customer Support
Intercom on Customer Support

Turn quality customer support into a competitive advantage.