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The customer service solution you need
Resolve issues faster and boost customer satisfaction—all while reducing team workload—with the only customer service solution you’ll ever need.
The new way to engage
Thousands of interactions. One unified customer experience.
Today, businesses use multiple communications tools that don’t connect. Intercom represents the future—unifying your business around meeting customer needs, so that every conversation and interaction is more personal, effective, and grows the business.
The old way: disconnected conversations
Until now, engagement has been piecemeal—teams and departments choose their own tools, resulting in siloed interactions, fragmented engagements, and a lack of continuity offset by high investment in customer retention.The new way: Intercom's complete Customer Service platform
All customer communications spring from a single unified platform and source of data—continuously learning, serving, and supporting individual customer needs so you can make the most of every engagement to grow your business.
Intercom is the only complete Customer Service platform
It’s time for your business to elevate engagement to a strategic advantage. Intercom interconnects every team and function, allowing them to deliver powerful new customer experiences that grow the business.
SOLUTIONS
Grow your business with every engagement
Convert more customers
Convert more website visitors to qualified leads and customers with ABM, chatbots, and automated meeting scheduling.
Start converting customers fasterEngage across every touchpoint
Drive activation and engagement with in-product and multi-channel campaigns, tours, and surveys.
Start growing business non-stopSupport customers at scale
Provide personalized help at scale with proactive, self-serve, and human support.
Start using next-generation support today
Start making the most of every engagement