The free platform for customer intelligence

Customers are the foundation of your internet business

You deserve to know who they are

Thanks! We’ll send you an email to help you get started.

The Intercom Platform shows you who your customers are and what they do in your web or mobile app, for free.

Track & filter customer data
View customer profiles
For web, iOS & Android
Use the Intercom Platform for free
Thanks! We’ll send you an email to help you get started.
Easy set-upTry any product free for 14 daysCancel at any time
Join thousands of businesses who use intercom to see their customers

How it works

1. Install

Integrate with your app

Get started with our simple snippet of JavaScript or easy to install SDK's for iOS and Android.

2. Track

Track live data & events

See who your customers are and what actions they do or don’t take in your app.

3. Filter

Segment your customers

Filter customers by the actions they take, and create live segments based on them.

4. View

View live customer profiles

Get a complete picture of every customer, including their location, activity, social profiles, and more.

Now you know your customers, use our products to communicate with them in targeted, personal ways—in one place.

Four products, one platform

Our products work together seamlessly. Start with one or more.

Acquire
Chat with visitors on your website, capture leads, and convert them to customers.
Learn more →
Engage
Onboard users, announce new features, and re-engage users that slip away.
Learn more →
Educate
Let customers help themselves with a knowledge base that constantly improves.
Learn more →
Resolve
Support customers via in-app chat, email, and social with a live and collaborative help desk.
Learn more →

Integrate
& Build

Integrate the tools you already use with the Intercom Platform using our custom built integrations or build your own with our webhooks and API’s.

Integrate

Integrate with and import from the tools you already use.

Learn More
Logos
Build

With our API’s and webhooks you can also build your own integrations.

Learn More
Toolbox
Use the Intercom Platform for free
Thanks! We’ll send you an email to help you get started.
Easy set-upTry any product free for 14 daysCancel at any time

I remember the moment we turned on Intercom – as the map of our customers began to populate in real time, we literally high fived! We immediately saw user behavior patterns that would’ve taken lots of engineering work to discover.

HEAD OF MARKETING