Early Stage Program

Intercom for startups

Get a direct line to your customers with our Early Stage program. Startups receive a 90% discount on Intercom's AI-first customer service platform, allowing your business to maximize efficiency and savings and start more valuable conversations with customers.

Apply now

Save year-on-year

90% off
for the 1st year, from $65/mo
50% off
for the 2nd year
25% off
for the 3rd year

Learn more about Early Stage pricing

Eligibility requirements

Early stage
Up to $1M in funding and less than 2 years old
Small team
Fewer than 5 employees
New customer
Not currently an Intercom customer

Give customers the support they need, before they need it

Right message, right time
Inform customers when issues arise through the largest available selection of channels: from in-product, to push and SMS.
Onboard & educate
New users need the most help. Guide them through your website or app with automated product education.
Automate your outreach
Easily send targeted, sequential messages across product tours, in-app messages, email, bots and more with a no-code visual builder.

Transform your support with our easy-to-use, quick to setup AI-first workspace

Tickets
Resolve complex issues more efficiently with tickets designed to streamline collaboration and keep the conversation going—no switching tools, no lost context, no missed updates.
Inbox
Work smarter and collaborate faster with our configurable, shared inbox designed for speed and efficiency.
Help Center
Deliver support content to your customers wherever they are with an on-brand and integrated help center that customers can access through any channel.

Resolve 50% of customer questions. Instantly.

So much more than a chatbot
Instantly resolve customer issues across channels with accurate, conversational answers based solely on your support content.
The best answer, every time
Fin pulls answers from multiple sources—like Intercom articles, public URLs, PDFs—and sends them to the right customers through content targeting.
Custom answers, and total control
Take action in external systems with Fin’s Custom Answers. Include rich media and external data. Use Workflows to decide how and when Fin hands off conversations.

Give customers the support they need, before they need it

Right message, right time
Inform customers when issues arise through the largest available selection of channels: from in-product, to push and SMS.
Onboard & educate
New users need the most help. Guide them through your website or app with automated product education.
Automate your outreach
Easily send targeted, sequential messages across product tours, in-app messages, email, bots and more with a no-code visual builder.

Transform your support with our easy-to-use, quick to setup AI-first workspace

Tickets
Resolve complex issues more efficiently with tickets designed to streamline collaboration and keep the conversation going—no switching tools, no lost context, no missed updates.
Inbox
Work smarter and collaborate faster with our configurable, shared inbox designed for speed and efficiency.
Help Center
Deliver support content to your customers wherever they are with an on-brand and integrated help center that customers can access through any channel.

10,000

Top global startup clients

500+

Y Combinator companies choose Intercom

Join other fast-growing startups using Intercom

Apply now

Other helpful resources

Exclusive deals on startup tools
Program members get credits and discounts worth $100K on AWS, Stripe, Segment and more.
Learn more
Early Stage Academy
Explore deep-dive courses led by Intercom experts on topics like support, engagement, and sales.
Learn more
Inside the Intercom Blog
Our blog and podcast give you in-depth interviews, best practices, and more.
Learn more
Intercom Community
Join our community forum to ask questions or connect with Intercom customers and partners.
Learn more

FAQs

Get access to the best AI-first Intercom features for growing teams: like powerful automation tools and Fin AI Agent. Get all of these features at a 90% discount, from $65/month for your first year, 50% off your second year and then 25% off for the third year.

Here’s a quick breakdown of what you have access to:

- 6 Advanced Seats (Feature List)

- 6 Copilot Seats

- 20 Lite Seats

- Proactive Support Plus: 500 messages per month (Product tours, checklists, surveys)

- 10 Fin Resolutions per month

Your 90% discount applies to usage based costs for Email, Messages Sent over (500 per month) and additional Seats (over 6).

The discount does not apply to Fin (over 10 per month), Phone, SMS & WhatsApp which are charged at list price. Here is a full guide to Intercom’s usage based costs

10 Fin Resolutions per month are included, after that they are charged at 99c per resolution. Read more about Fin pricing here.

AI Copilot is included for 6 seats with the current year discount applied to any additional seats.

In the first year you get this program for $65 per month from the original list price of $903. That's a 90% discount! Subsequently, in the second year, you’ll get a 50% discount, followed by a 25% discount in the third year. If the costs are too high in the second year and beyond you can move to our Essential plan starting at $39/month.

If your company is not eligible, you should connect with our Sales team via our Messenger to explore additional Intercom benefits.

You can apply to be a partner here. Our team will review your application and get back to you.