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Intercom on Onboarding

Onboarding isn’t a metric, it’s an outcome.

Intercom on Onboarding
Intercom on Onboarding
Intercom on Onboarding

This book shares the most valuable lessons we’ve learned from onboarding tens of thousands of customers.

You’ll learn:

  • How to make a great first impression.

  • A framework for creating your onboarding strategy.

  • How to design your onboarding flow and narrative.

  • How to show users continuous value and increase retention.

  • Ideas for scaling up and taking your onboarding to the next level.

  • And much, much more.

Onboarding means ensuring as many users as possible become successful ones. This book outlines time-tested thinking that will help your company do exactly that.

Samuel Hulick, Founder