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Customer Support Survey

How does your customer support compare?

Take this 3-minute survey to see how your customer support stacks up against your peers and competitors—is it basic or best-in-class?
How does your customer support compare?
  • 90.7%

    Median CSAT for businesses using Intercom

  • 68%

    Faster first response time with Intercom's Messenger vs. traditional channels

  • 1/3

    Common questions resolved with Intercom's support automation

Customer Support that keeps teams efficient and customers satisfied

Give your customer satisfaction the boost it deserves with our industry-leading Business Messenger, and seamlessly provide proactive, self-serve, and human support.

Trusted by 25k+ businesses