STARTUP PARTNER PROGRAM

Intercom for startups (for free)

Join our Startup Partner Program to receive 12 months free on Intercom’s complete AI-first customer service platform. Nurture genuine relationships and build a scalable automated support infrastructure.

Apply now

Save year-on-year

100% off
for the 1st year - Fin, Phone, SMS & WhatsApp are charged at list price
50% off
for the 2nd year
25% off
for the 3rd year

Learn more about the Startups Program pricing

Eligibility requirements

Early stage
Series A or lower in funding
Small team
25 or fewer employees
Affiliated
Referred by our startup partners
New customer
Not currently an Intercom customer

Give customers the support they need, before they need it

Right message, right time
Inform customers when issues arise through the largest available selection of channels: from in-product, to push and SMS.
Onboard & educate
New users need the most help. Guide them through your website or app with automated product education.
Automate your outreach
Easily send targeted, sequential messages across product tours, in-app messages, email, bots and more with a no-code visual builder.

Transform your support with our easy-to-use, quick to setup AI-first workspace

Tickets
Resolve complex issues more efficiently with tickets designed to streamline collaboration and keep the conversation going—no switching tools, no lost context, no missed updates.
Inbox
Work smarter and collaborate faster with our configurable, shared inbox designed for speed and efficiency.
Help Center
Deliver support content to your customers wherever they are with an on-brand and integrated help center that customers can access through any channel.

Resolve 50% of customer questions. Instantly.

So much more than a chatbot
Instantly resolve customer issues across channels with accurate, conversational answers based solely on your support content.
The best answer, every time
Fin pulls answers from multiple sources—like Intercom articles, public URLs, PDFs—and sends them to the right customers through content targeting.
Custom answers, and total control
Take action in external systems with Fin’s Custom Answers. Include rich media and external data. Use Workflows to decide how and when Fin hands off conversations.

Give customers the support they need, before they need it

Right message, right time
Inform customers when issues arise through the largest available selection of channels: from in-product, to push and SMS.
Onboard & educate
New users need the most help. Guide them through your website or app with automated product education.
Automate your outreach
Easily send targeted, sequential messages across product tours, in-app messages, email, bots and more with a no-code visual builder.

Transform your support with our easy-to-use, quick to setup AI-first workspace

Tickets
Resolve complex issues more efficiently with tickets designed to streamline collaboration and keep the conversation going—no switching tools, no lost context, no missed updates.
Inbox
Work smarter and collaborate faster with our configurable, shared inbox designed for speed and efficiency.
Help Center
Deliver support content to your customers wherever they are with an on-brand and integrated help center that customers can access through any channel.

Join other fast-growing startups using Intercom

Apply now

Other helpful resources

Exclusive deals on startup tools
Program members get credits and discounts worth $100K on AWS, Stripe, Segment and more.
Learn more
Early Stage Academy
Explore deep-dive courses led by Intercom experts on topics like support, engagement, and sales.
Learn more
Inside the Intercom Blog
Our blog and podcast give you in-depth interviews, best practices, and more.
Learn more
Intercom Community
Join our community forum to ask questions or connect with Intercom customers and partners.
Learn more

FAQs

- 6 Advanced Seats

- 6 Copilot Seats

- 20 Lite Seats

- Proactive Support Plus (Product tours, checklists, surveys)

- 10 Fin Resolutions per month

Your 100% discount applies to usage based costs for Email, Messages Sent and additional Seats.

The discount does not apply to Fin (over 10 per month), Phone, SMS & WhatsApp which are charged at list price. Here is a full guide to Intercom’s usage based costs

10 Fin Resolutions per month are included, after that they are charged at 99c per resolution. Read more about Fin pricing here.

AI Copilot is included for 6 seats with the current year discount applied to any additional seats.

In the first year you get this program for $65 per month from the original list price of $903. That's a 90% discount! Subsequently, in the second year, you’ll get a 50% discount, followed by a 25% discount in the third year. If the costs are too high in the second year and beyond you can move to our Essential plan starting at $39/month.

If your company is series B or greater or has more than 25 employees, you should connect with our Sales team via our Messenger to explore additional Intercom benefits.

You can apply to be a partner here. Our team will review your application and get back to you.