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For VC-backed Startups

Grow with Intercom (for free)

Join our VC-backed Startups program to receive 12 months free on Intercom's AI-powered support platform - the only solution that combines an AI chatbot, help desk, and proactive support.

Intercom's AI help desk and AI bot
Intercom's AI help desk and AI bot

Save year-on-year

  • 100% off

    for the 1st year - Fin, Phone, SMS & WhatsApp are charged at list price

    50% off

    for the 2nd year

    25% off

    for the 3rd year

Eligibility requirements

  • Early stage

    Series A or lower in funding

  • Small team

    25 or fewer employees

  • Affiliated

    Referred by our startup partners

  • New customer

    Not currently an Intercom customer

Give customers the support they need, before they need it

Proactive support
  • Outbound Messages

    Cut support volume by informing customers when issues arise with the largest selection of messages, including in-product, email, mobile push, chatbots and banners.

  • Right message, right time

    Inform customers when issues arise through the largest available selection of channels: from in-product, to push and SMS.

  • Series

    Create cohesive, targeted message sequences across channels with a no-code visual builder.

Get more done faster with our AI-enhanced workspace

Help desk
  • Tickets

    Resolve complex issues quickly with tickets optimized for team collaboration and real-time customer updates.

  • Inbox

    Our shared Inbox is AI-enhanced and designed for speed and efficiency—so your team can work smarter and collaborate faster.

  • Help Center

    Easily connect your Help Center across the whole platform—so customers can find the most accurate answers when and where they need them.

Resolve 50% of customer questions. Instantly.

  • Fin

    Resolve 50% of customer questions and reduce your team's ticket volume instantly with Fin, our breakthrough AI bot.

  • An AI bot you can trust

    Built-in safeguards ensure Fin answers questions based solely on your support content. No misleading answers. No off-topic conversations.

  • Seamless human handoff

    Fin can triage complex problems and pass them to your human support teams without interruption—so your customers get the best possible experience.

  • Connect it all with Workflows

    Easily build powerful, no-code automations for your customers and your teammates with Fin, other bots, triggers, conditions, and rules—all in one place.

Give customers the support they need, before they need it

Proactive support
  • Outbound Messages

    Cut support volume by informing customers when issues arise with the largest selection of messages, including in-product, email, mobile push, chatbots and banners.

  • Right message, right time

    Inform customers when issues arise through the largest available selection of channels: from in-product, to push and SMS.

  • Series

    Create cohesive, targeted message sequences across channels with a no-code visual builder.

Get more done faster with our AI-enhanced workspace

Help desk
  • Tickets

    Resolve complex issues quickly with tickets optimized for team collaboration and real-time customer updates.

  • Inbox

    Our shared Inbox is AI-enhanced and designed for speed and efficiency—so your team can work smarter and collaborate faster.

  • Help Center

    Easily connect your Help Center across the whole platform—so customers can find the most accurate answers when and where they need them.

10,000

Top global startup clients

500+

Y Combinator companies choose Intercom

"Intercom's startup program is a game-changer for early-stage companies. Its customer service platform has powerful AI capabilities that let us scale up with demand, and delight our customers by delivering fast, proactive, and accurate support."

Bobby Pinero, CEO and Co-Founder at Equals

Join other fast-growing startups using Intercom

FAQs
  • - 6 Advanced Seats 

    - 20 Lite Seats

    - Proactive Support Plus (Product tours, checklists, surveys)

    - 10 Fin Resolutions per month 

    Your 100% discount applies to usage based costs for Email, Messages Sent and additional Seats.

    The discount does not apply to Fin (over 10 per month), Phone, SMS & WhatsApp which are charged at list price. Here is a full guide to Intercom’s usage based costs

  • 10 Fin Resolutions per month are included, after that they are charged at 99c per resolution. Read more about Fin pricing here.

  • In the first year you get this program for free from the original list price of $693. That's a 100% discount! Subsequently, in the second year, you’ll get a 50% discount, followed by a 25% discount in the third year. If the costs are too high in the second year and beyond you can move to our Essential plan starting at $39/month.

  • If your company is series B or greater or has more than 25 employees, you should connect with our Sales team via our Messenger to explore additional Intercom benefits.

  • You can apply to be a partner here. Our team will review your application and get back to you.

  • Join our venture firm partners

    • G2 Momentum Leader, Summer 2023
    • Product Hunt score of 4.5 based on 518 reviews