Busily ticking off tasks will not get you where you want to go. To really make progress, focus on setting goals that are both strategic and aspirational.
Product & Design 4 min read
How do you help your team focus and make meaningful progress, so that at the end of the week, there is a shared feeling of accomplishment? We use a simple framework to make sure everyone is doing high-impact work.
Product & Design 10 min read
There’s a bit of magic behind architecting a calendar that allows you to manage your time in an effective way. Here are five tips.
Product & Design 35 min listen
Jake Knapp is a UX designer and author best known for creating the design sprint process at Google. He explains how the powerful framework behind design sprints can be applied to our everyday work.
Product & Design 6 min read
Running retrospectives is a common challenge for many teams. We’ve rethought the widely used “Stop, Start, Continue” model, focusing first on continuing the processes that already make our teams successful. Here’s why we use “Continue, Stop, Start” at Intercom.
Product & Design 3 min read
What does it mean to be challenged? I’ve found the greatest satisfaction in life comes from times I’ve pushed myself…
Engineering 10 min read
Strategy and planning are the heart of great leadership and management. Why? Because a goal without a plan is just…