We’ve made powerful updates to our conversational support and engagement tools to help you stay personal with your customers at scale. Here are a few highlights from this quarter.
Product & Design 7 min read
Series, our new customer messaging orchestration tool, is so intuitive that it feels natural and obvious – and yet, the design was not inevitable at all. Here is how we considered different options.
Customer Engagement 7 min read
Successful customer engagement depends on the careful orchestration of messages based on audience behavior – and to do it right requires an intuitive, powerful tool. Say hello to Series.