![A team of researchers studied how AI could assist support agents. This is what they found.](https://blog.intercomassets.com/blog/wp-content/uploads/2030/05/BlogHero_1968x961_BlogPodcast_Headshots_NOtitle_Template-4-1200x560.png)
AI & Automation
10 min listen
Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers
What happens when AI enters the workplace? In this special episode, we dive into a groundbreaking study exploring how AI-assisted humans will redefine the boundaries of productivity.