A collaborative team inbox provides all the context you need to support customers faster and smarter.
Use assignment rules to automatically assign conversations to the right teammate or team
based on the customer, keywords, and more.
Intelligently automate repetitive tasks to free up your team so they can support more customers.
Help customers where they are in a way that’s simple, personal, and fun.
See how many conversation customers and visitors start with your team and when.
Customize Intercom to work exactly as you want it with our flexible APIs, webhooks and tools.