Guide every new user through the first steps in your web or mobile app.
Automatically send email and push notifications to people who drop-off to get them back on track.
See how Vend increased conversion by 30% and reduced churn with Intercom’s automated messages.Read the case study →
Show users how to be successful with targeted messages triggered by time or behavior.
Automatically message people who have created a project:
But haven't shared it with a teammate yet:
and encourage them to do so:
Broadcast big news, drive feature usage, and encourage upgrades by email or in-app.
We've onboarded 40,000 customers with Intercom. Messaging through email and contextually inside the app has dramatically changed how we engage new users.
Since Intercom tracks everything about your users, it's easy to zero in on the perfect audience without the help of engineers.
Send in-app messages to capture users in the moment, or re-engage those that have slipped away with email or push.
Deliver messages to your iOS app, Android app, web app, or the next place a user is seen.
Set the days and times of day an automated email should send, for example, only during business hours.
Just compose your messages and define the rules that trigger them. Intercom will take care of the rest.Learn More →
Intercom’s composer enables anyone to create effective email and in-app messages that look great with speed, confidence, and ease.
We designed the composer to let you seamlessly create content-rich emails, in-app messages, and push notifications just as your customers will see them.
Product Manager, Intercom
Test subject lines and message content to optimize opens, clicks, and goal conversions.
Go beyond opens and clicks. Set and track a goal for every email and in-app message you send to measure actual results like signups, upgrades, and more.
Know which messages are being sent the most each day.
See the people you've messaged most to know if you're sending too many messages.
Sort your messages by open and click rate to identify and improve under-performers.
Choose from three message types to send to people inside your web and mobile apps
Engage leads and users with automated and one-off emails
Use push notifications to engage and retain more mobile app users
Segment your customers based on their location, sessions, features used, anything
Create and send personalized email, push, and in-app messages without a developer
Set up messages that automatically send to people based on their behaviors or time
See opens, clicks, and measure if people take specific action in your product
Import and edit completely custom designed emails using HTML
Improve the performance of your email, push, and in-app messages by testing variants
Schedule emails to send only on specific days between certain hours
Get started quickly by importing your MailChimp subscribers into Intercom
Connect Intercom with other products your business uses like GitHub, Salesforce and Zendesk