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Sales at Intercom

Intercom makes it simple for customers and businesses to connect. And on the sales team, connection is what we're all about. In addition to being product experts, we're outgoing, friendly people-people who love to collaborate. Sound like you? Join us.

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More reasons to love working here
How we work
The Sales team at Intercom is guided by a set of principles and values that we've all pretty much committed to memory. They're not just nice words—they’re how we keep our team collaborating with each other and focused on what matters most.
  • Be collaborative, always

    We go further together. For us, our culture is just as important as our results—we celebrate individual achievements, but it’s our success as a team that really counts.

  • Focus on the customer

    We put our customers first, always. And staying customer-centric helps ensure that deals stick—and become great relationships.

  • Seek out diverse perspectives

    We value inclusivity. The more open we are to learning, the better we can serve each other and our customers.

When I joined, I could immediately see the strength of the sales culture here—it's a winning mentality that puts the team before the individual. I could also see the opportunity. As I love to tell my team: this is a rocket ship, so climb on board!

Leandra Fishman, CRO

Recommended reading

Interested in learning more? Read on for a behind-the-scenes look at what it takes to be on the Sales team at Intercom.
  • Building a great sales team: How Intercom fosters and maintains its sales culture

    Your sales team is integral to your business’s success: not only do your salespeople bring in the big deals, but they also represent your company and culture to every new and potential prospect.
    Read more
  • How we ensure alignment between Sales and Product

    We believe in the importance of Sales and Product teams working together - here’s our co-founder and Chief Strategy Officer Des Traynor, talking about why.
    Read more
  • Nailing your sales pitch is crucial to deal success

    Here’s Sebastian McKenna Long, one of our relationship managers, explaining the process and thinking behind getting your sales pitch correct. We love to share this kind of wisdom.
    Read more
  • The Sales Handbook

    We like to practice what we preach, so where better to understand our approach than the advice that we give our customers?
    Read more