Everything you need to know to install Intercom and set up your workspace
By Phil and 12 others13 authors47 articles
Day 1 with Intercom: Configure checklist
Install Intercom for logged-in users
Install Intercom for visitors and leads
Install Intercom with Google Tag Manager
Integrate Intercom in a single page app
Install Intercom on your Squarespace site
Install Intercom on your WordPress site
Unsupported Installation Workarounds
Intercom system requirements on web and mobile
Use Intercom in your preferred language
Accepting an invite to an Intercom workspace
Add, remove/delete, or export a teammate
Organize Help Desk by teams
Set your default office hours
Share your expected response time
Set custom office hours and reply times for your teams
Let people know you're available without disrupting them
Create a test workspace in Intercom
Push, email, chat and post notifications
Control how attachments are used
Create additional workspaces
Create a developer workspace in Intercom
Permissions: how to restrict access for some teammates
What is Identity Verification?
Set up Identity Verification for web and mobile
Limit teammates' access to conversations
Set default audience rules for all messages from certain teammates
Review actions taken in your workspace with Teammate activity logs
Protect your account with 2FA, Google Sign-On or SAML SSO
How to request a 2FA recovery code
Integrate with an identity provider and log in with SAML SSO
System for Cross-domain Identity Management (SCIM) Provisioning
Configure SCIM Provisioning with Okta
Provide a security contact for your workspace
Sending email notifications without conversation content or history
List trusted domains you use with your Messenger
Using Intercom with Content Security Policy
Troubleshooting Identity Verification
Restricting access to your Intercom workspace using IP restrictions
Setting a custom session length for teammates on your workspace
Manage custom data attribute creation via the Messenger