Installing Intercom - Setting up your workspace

Everything you need to know to install Intercom and get started

Ruairí Galavan avatar Thibault Candebat avatar Jordan Shefrin avatar +1
36 articles in this collection
Written by Ruairí Galavan, Thibault Candebat, Jordan Shefrin and 1 other
Security in your workspace

System for Cross-domain Identity Management (SCIM) Provisioning

Create and remove teammates using Okta, OneLogin or another identity provider using SCIM provisioning.
Jordan Shefrin avatar
Written by Jordan Shefrin
Updated over a week ago

Limit teammates' access to conversations

Configure which conversations your teammates have access to, for a more controlled Inbox experience.
Damon Alexander avatar
Written by Damon Alexander
Updated over a week ago

Set default audience rules for all messages from certain teammates

Choose a set of default audience filters to apply to all of a teammate’s messages.
Damon Alexander avatar
Written by Damon Alexander
Updated over a week ago

Review actions taken in your workspace with Teammate activity logs

See the actions you and your teammates take in Intercom like setting messages live, logging in and more.
Damon Alexander avatar
Written by Damon Alexander
Updated over a week ago

Enable identity verification for web and mobile

Enhance your security and prevent impersonation by implementing identity verification.
Damon Alexander avatar
Written by Damon Alexander
Updated over a week ago

Protect your account with 2FA, Google Sign-On or SAML SSO

Ruairí Galavan avatar
Written by Ruairí Galavan
Updated over a week ago

Integrate with an identity provider and log in with SAML SSO

Log in to Intercom with SAML SSO using Okta, OneLogin or another identity provider.
Damon Alexander avatar
Written by Damon Alexander
Updated over a week ago

Provide a security contact for your workspace

Add a security email address to your workspace to ensure Intercom can reach the right people in the event of a security incident.
Damon Alexander avatar
Written by Damon Alexander
Updated over a week ago

Permissions: how to restrict access for some teammates

Control if teammates can export data, reassign conversations, delete replies and more.
Damon Alexander avatar
Written by Damon Alexander
Updated over a week ago

List trusted domains you use with Intercom

Damon Alexander avatar
Written by Damon Alexander
Updated over a week ago

Sending notifications without conversation content

Keep your conversation content private with contentless notifications.
Damon Alexander avatar
Written by Damon Alexander
Updated over a week ago

Using Intercom with Content Security Policy

All Intercom domains you'll need to allow in your CSP or firewall.
Thibault Candebat avatar
Written by Thibault Candebat
Updated over a week ago