Press releases
DEC 14, 2022
Chatbots, Emojis, Ghosting and More: New Intercom Study Uncovers What Consumers Really Want (and Don't) from Customer Support Agents
OCT 12, 2022
Intercom Announces Major Updates to its Most Used Product: the Intercom Messenger
OCT 06, 2022
Intercom Brings Back Eoghan McCabe to Lead Company as CEO
JUL 25, 2022
New Harvard Business Review Analytic Services Research Finds Effective Customer Engagement is Business Critical Amid Economic Uncertainty
JUN 22, 2022
Intercom Launches Two-Way SMS and New Bot Features for Businesses to Deliver Better Customer Experiences
MAY 04, 2022
Intercom Launches Local Data Hosting in Australia
APR 14, 2022
Intercom Welcomes L. David Kingsley as its First Chief People Officer
MAR 23, 2022
Intercom Adds New Products to its Engagement OS, Reinventing Traditional Customer Engagement Models
DEC 09, 2021
New Study: Supply Chain Woes Worry Holiday Shoppers, Stress Customer Service Teams
NOV 23, 2021
Intercom Appoints New Executives, Including CMO, General Counsel and VP, EMEA Sales, During Strong Growth Quarters
AUG 10, 2021
Intercom is Named to the Forbes Cloud 100 For Fifth Consecutive Year
MAY 18, 2021
New Study: Rising Customer Expectations Drive Demand for Messenger-Based, Conversational Support Experiences
APR 15, 2021
Intercom Hires First CRO to Further Strengthen Customer Relationships and Drive Business Growth
NOV 11, 2020
Intercom's New Research Reveals 5 Transformative Customer Support Trends
SEP 23, 2020