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Press releases

  • DEC 14, 2022

    Chatbots, Emojis, Ghosting and More: New Intercom Study Uncovers What Consumers Really Want (and Don't) from Customer Support Agents

  • OCT 12, 2022

    Intercom Announces Major Updates to its Most Used Product: the Intercom Messenger

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  • OCT 06, 2022

    Intercom Brings Back Eoghan McCabe to Lead Company as CEO

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  • JUL 25, 2022

    New Harvard Business Review Analytic Services Research Finds Effective Customer Engagement is Business Critical Amid Economic Uncertainty

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  • JUN 22, 2022

    Intercom Launches Two-Way SMS and New Bot Features for Businesses to Deliver Better Customer Experiences

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  • MAY 04, 2022

    Intercom Launches Local Data Hosting in Australia

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  • APR 14, 2022

    Intercom Welcomes L. David Kingsley as its First Chief People Officer

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  • MAR 23, 2022

    Intercom Adds New Products to its Engagement OS, Reinventing Traditional Customer Engagement Models

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  • DEC 09, 2021

    New Study: Supply Chain Woes Worry Holiday Shoppers, Stress Customer Service Teams

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  • NOV 23, 2021

    Intercom Appoints New Executives, Including CMO, General Counsel and VP, EMEA Sales, During Strong Growth Quarters

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  • AUG 10, 2021

    Intercom is Named to the Forbes Cloud 100 For Fifth Consecutive Year

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  • MAY 18, 2021

    New Study: Rising Customer Expectations Drive Demand for Messenger-Based, Conversational Support Experiences

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  • APR 15, 2021

    Intercom Hires First CRO to Further Strengthen Customer Relationships and Drive Business Growth

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  • NOV 11, 2020

    Intercom's New Research Reveals 5 Transformative Customer Support Trends

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  • SEP 23, 2020

    Intercom Selected as the Conversational Marketing Innovation Winner in 2020 MarTech Breakthrough Awards Program

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