Connect the dots from sign-up to success
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Drive onboarding and adoption
Help customers discover everything they need to know about your product with interactive tours.
Onboard users to your product
Create interactive guides to walk new sign-ups through the steps to get started.
Spotlight new features
Boost feature adoption by highlighting what’s new in your product at the perfect time.
Erase customer pain points
Give customers proactive guidance that keeps them out of the support inbox.
Code-free and super simple
These polished, engaging tours won’t tie up your designers and engineers.
“Product Tours allowed us to save hundreds of development hours compared to a custom-built solution.”Seth Greenlaw, Community Manager
Go cinematic
Stunning borderless video tours let you explain your product to customers like you’re right there with them.
Powerful, flexible features
Everything you need to create delightful experiences and measure engagement.
Code-free builder
Audience targeting
Templates
Multipage tours
Click-to-advance
Reporting
Statistics - 4x Hike, 7x claim, 10% Harvestr
"New users who took the tour activated at 4x our current rate."
Andy Allen, Co-founder and Director, Hike SEO
Product Tours gets 7x more customer engagement than email.
Data from beta customers
“We’ve increased our activation rate by 10%."
Valentin Huang, Co-founder and CEO, Harvestr
Product Tours works with all of Intercom
Guide your customers with Product Tours
Available as a paid add-on to any subscription. Already using Intercom? Sign in.
- Free 14-day trial
- Easy setup
- Cancel anytime