Our video demos focus on the jobs Intercom will do for you, featuring best practices to help you work better.
How Intercom can help with your COVID-19 response
Tips on offering your customers personal support during high pressure situations
Introduction to the Messenger
We’ve reimagined what a Business Messenger should be.
Customize your Messenger
Customize the Intercom Messenger so it feels completely at home on your product or site.
Track user data
Track user data to see who your customers are and what actions they take in your app.
Forward your emails and social messages
Automatically send emails and social media channels to teams or teammates in Intercom.
Introduction to Onboarding
Onboard and activate customers with targeted outbound engagement.
Introduction to Operator
Intercom's automation technology that powers task bots, Custom Bots and Resolution Bot.
Introduction to Custom Bots
Create the perfect bot that helps you crush your number around the clock.
Design an inbound Custom Bot
Triage new conversations to provide faster, more personal support at scale.
Introduction to Resolution Bot
Automatically resolve your customers' common questions.
Introduction to Product Tours
Guide customers to success with Product Tours.
Create ongoing messages
Create messages that send to those who match your filters now and in the future.
Apps in Inbox
Customize the inbox to get the context you need fast.
Qualify leads automatically
Automatically qualify your leads, so your team can convert them to customers.