Discover five trends transforming customer support and how to capitalize on them in our new ‘Intercom Customer Support Trends Report.’
Scale by Intercom 9 min read
What does quality support actually look like? We partnered with Klaus to survey hundreds of support leaders and get a deeper understanding of how they define, measure, and improve “quality”. Here’s what we learned.
Scale by Intercom 8 min read
How should support teams prepare for the year ahead? New research from Intercom reveals 5 key trends that every business needs to know.
