Product & Design
12 min read
A personal touch: Intercom’s guide to CX personalization
Learn about personalized customer experiences and the impact they can have on a brand and its customers.
cx
Customer Service 14 min read
What is customer experience (CX)?
Learn about customer experience and the role it plays in the consumer journey.
Customer Service 24 min listen
CX expert Bill Price on creating frictionless customer experiences
What if you could design a customer experience so smooth that customers don’t have to contact you?
Customer Engagement 9 min read
How to ask your customers great questions and gather actionable feedback – 3 key takeaways
We recently hosted the debut session of our CX for Growth webinar series, with guests Great Question. Here are three of the most important takeaways.
Customer Engagement 8 min read
5 quick ways to improve your e-commerce customer experience
74% of consumers are now at least somewhat likely to buy from brands based on experiences alone. So how can you create a customer experience that stands from the competition? We’re sharing our top five ways you can easily set your CX apart.
