Phone and email only? Give your customers more. Intercom has convenient whenever, wherever messaging that works in app, online, and on mobile for super quick and easy support.

Intercom is for you. It comes stocked with tons of integrations, bots, and tools to manage your support. From high inbound volume to one-on-one conversations (and everything in between), we’ve got you.

Just some of what your customers get:

  • Personalized support

  • Live messaging

  • Follow-ups for dropped messages

  • Fast answers to FAQs

  • Self-serve help articles

  • Personalized, proactive support

  • Interactive product walkthroughs 

  • Consistent support devices

Just some of what your team gets:

  • Customizable Messenger

  • One Inbox for all your channels

  • Bots and automation

  • Proactive outbound messaging 

  • Teammate routing

  • 300+ integrations

  • Team performance reporting

  • Customer Data Platform

You can onboard your customers with some slick interactive product walkthroughs.
And keep them up to date on announcements and promos (or the occasional outage, too).
Plus, it’s a piece of cake to send customers helpful auto-messages when they get stuck in your product
Understand where your customers need help in your product with reports that bring up common questions and issues.
You can also use a whole host of messaging types—chat, email, push, tours—without coding a thing.
And using detailed data, you can send helpful, timely messages to the right customers, just when they need it.
Your customers can even access help articles 24/7 for questions that need a little more explaining.
A third of your customers’ common questions can be answered for you with the help of this code-free bot.
Set up and customize bots in a flash so they can answer questions and help your team in all sorts of ways.
A third of your customers’ common questions can be answered for you with the help of this code-free bot.
Set up and customize bots in a flash so they can answer questions and help your team in all sorts of ways.
You can even have bots send customers help articles for you 24/7—directly from the Messenger.
It’s way more natural for your customers to chat with you when they can add emoji, gifs, and other attachments.
Your customers can chat in the Messenger in real time, or leave it and continue the conversation later with email.
Use detailed data for every chat so customers get personalized support—and don’t have to repeat themselves.
Collaborating with teammates in the Inbox is easy and gives customers the most personalized support across all your channels.
Connect to 300+ apps to help your team work smarter—think things like Salesforce, Jira, and Slack.
We’ve also got a bunch of other tools, too, like ticketing workflows, routing rules, SLAs, reporting, and more.