5 Trends Transforming E‑commerce Support
See how e-commerce is adapting to deliver more efficient, personal support.
E-commerce is growing faster than ever. That means more customers—but also more customer support questions.
In this report, see how teams are adapting with conversational, messenger-based support.
5 trends transforming support—and how to take advantage of them.
Proven tips to supercharge your efficiency and empathy.
A powerful framework to automatically resolve simple issues, freeing you for the complex ones.
CX vs. efficiency – why support leaders shouldn’t have to choose
Too often, support leaders are forced to choose between customer experience and efficiency. Here's why you shouldn't choose – and what you can do instead.
How Living Spaces uses Intercom
When shopping online, customers expect the same personal experience they’re used to receiving in stores. In order to meet – and exceed – these growing expectations, the Living Spaces team uses Intercom across their marketing, sales, and support.