Wondering what it's like to work on the Product Design team at Intercom? Find out more about our people, culture, and processes.
When you’re deep in all the different layers of building products, it can be easy to forget about the importance of also nailing the thing designers are experts at – interaction design.
Product & Design 4 min read
How can you continue to grow your career as a product designer if you don’t want to become a people manager? Here’s how we think about continued career growth at Intercom.
Product & Design 8 min read
To be a successful product designer, you must have a clear understanding of how the work you produce lead to outcomes, and in turn how those outcomes can have tangible impact.
Product & Design 4 min read
There is no “right answer” in design. To stay on the right track you need to really understand the problem…
Product & Design 10 min read
System design is a crucial early step in any project – it creates a shared understanding before embarking on the process of building. Here are our 6 key principles for successful system design.
Product & Design 8 min read
When it comes to career growth, the way you go about doing your work is just as important as great performance. Here are seven key behaviors we look for in product designers.
Product & Design 7 min read
Designers are increasingly being embedded in cross-functional teams with engineers and product managers. But how can you make it work effectively?