Introducing ‘Off Script’, a new series from Intercom
Off Script is a new series of candid conversations with Intercom leadership, about the extraordinary AI-driven transformation we’re currently experiencing.
Our latest thinking on building and designing great products
Off Script is a new series of candid conversations with Intercom leadership, about the extraordinary AI-driven transformation we’re currently experiencing.
AI & Automation 38 min watch
Intercom VP of Product Brian Donohue and Senior Product Manager Julia Godinho delve into the evolving landscape of product management, offering a glimpse into the challenges and opportunities that AI presents in this new era.
Product & Design 27 min watch
Discover how our product design team is applying AI at every stage of the design process in this conversation between Molly Mahar and Emmet Connolly.
Product & Design 55 min watch
Intercom Co-founder Des Traynor sat down with Paul Adams, our Chief Product Officer, and Emmet Connolly, our VP of Design, for a conversation on the good, the bad and the ugly of 2023 and our expectations and predictions for the year ahead.
AI & Automation 36 min watch
Victor Riparbelli, CEO of Synthesia, joins us to discuss how generative AI is revolutionizing video production.
AI & Automation 41 min watch
In this episode of Intercom on Product, our Co-founder and Chief Strategy Officer Des Traynor and Paul Adams, our Chief Product Officer, discuss how AI is going to transform the software industry, and how startups can identify the best AI opportunities to target vulnerable incumbents.
Product & Design 45 min watch
When you think about design, you probably picture some sketches on a whiteboard, a mockup of a product, or iterations of an interface. But a crucial part of the process happens – or should happen, at least – before the visual representation.
AI & Automation 55 min watch
We take superintelligence head-on – the knowns and the unknowns, from the ethics to the threats and the challenges of regulation.
AI & Automation 59 min watch
A fascinating conversation on AI that touches on a lot of the broader, existential issues raised by this incredible new tech.
Product & Design 30 min watch
We discuss the transformative impact of AI, the evolving landscape of customer service, and how humans and AI will work together in the future.