Authors

Serena Fritsch

Product Engineer, Intercom

@serifritsch

Shane Murphy-Reuter

Former SVP of Marketing, Intercom

@shanemurfy

Sharon Moorhouse

Former Associate Manager of Customer Support, Intercom

@sharonm_house

Shayon Mukherjee

Platform Software Engineer, Gusto

@shayonj

ShekMan Tang

Former Product Designer, Intercom

@Shekman

Shlomi Zadok

Manager, Engineering, Intercom

@shlomizadok

Shpigford

Founder, Baremetrics

@Shpigford

Sian Townsend

Former Director of Research, Intercom

Sinéad Cochrane

Former Senior Product Researcher, Intercom

@@sineadcochrane