
Gainsight PX founder Mickey Alon on using your product as a vehicle for growth
As soon as a customer buys your solution, the bulk of the customer journey will be inside the product. Are you taking full advantage of it?
Our latest thinking on building and designing great products
As soon as a customer buys your solution, the bulk of the customer journey will be inside the product. Are you taking full advantage of it?
Product & Design 16 min listen
You might be all about the user, but are you considering the full spectrum of your users’ preferences? Today, we look into the broader context of product-led growth to understand how you can leverage product data and drive revenue.
Product & Design 50 min listen
The release of ChatGPT, OpenAI’s brand-new chatbot, has taken the internet by storm. The hype is rising, but the question remains: how big a deal is this? Listen to our Co-founder Des Traynor and Director of Machine Learning Fergal Reid discuss the implications of ChatGPT on tech and customer support.
Product & Design 15 min listen
It’s easier to make things people want than to make people want things. From starting with the problem to taking ownership of what ships, focusing on the right areas can make all the difference in crafting a useful solution that actually solves your customers’ problems.
Growth 26 min listen
More and more established companies are creating semi-autonomous units to drive new innovation. We talk to Atlassian, Vermeer, and Gartner about how they do it.
Product & Design 15 min listen
With every product we build, we’re always aiming to deliver the most value to our customers as quickly as possible. Our engineering principles help us do just that.
Marketing 26 min listen
Why do people cancel? What feature should you build next? Which potential customers are the best fit for your business? The answer to all of these questions don’t lie in spreadsheets or charts, but in customer interviews.
Product & Design 40 min listen
We’ve been here before. Between media buzz, overstated claims, and the work on the ground, sometimes it’s hard to distinguish fantasy from reality when dealing with Machine Learning. As neural networks mature and stand out from the pack, can the tech live up to the hype?
Product & Design 30 min listen
People love stories and human connection – it’s just the way we’re built. The insights we extract from those connections give us a peek into who our customers are as human beings, and only by leveraging it can we deliver a truly great experience.
Product & Design 18 min listen
Listen to members of our Engineering and Product Design teams discuss the principles that help us ship fast and scale quickly.