Focusing on the system in the early stages, instead of skipping ahead to high-fidelity mockups, gets us talking about the important decisions faster.
Product & Design 8 min read
When it comes to career growth, the way you go about doing your work is just as important as great performance. Here are seven key behaviors we look for in product designers.
Product & Design 13 min read
The essence of design leadership is the inverse of what a lot of people might assume. More than adding new structure, it needs to be about subverting existing structures before they fail.
Product & Design 33 min listen
But in today’s world there’s tension between a very broad general purpose design system and an in-house design system for…
Product & Design 5 min read
There was a stage a few years ago when our Intercom product featured roughly 50 shades of blue. Some of…
Product & Design 28 min listen
Emmet Connolly, our Director of Product Design, believes the answer to this lucky-to-have problem is to consider all aspects of…