AI & Automation 55 min watch
The emergence of superintelligent AI
We take superintelligence head-on – the knowns and the unknowns, from the ethics to the threats and the challenges of regulation.
Our latest articles and podcasts about artificial intelligence and how it's transforming customer service.
AI & Automation 55 min watch
We take superintelligence head-on – the knowns and the unknowns, from the ethics to the threats and the challenges of regulation.
AI & Automation 25 min watch
AI guru Andrew Louder reveals how to select and implement the right AI tools for your chatbot to unleash productivity.
AI & Automation 20 min watch
Can a customer support chatbot tell a joke? Former head writer for The Tonight Show and software engineer, Joe Toplyn, joins us to answer that question via his AI joke generator – Witscript.
AI & Automation 59 min watch
A fascinating conversation on AI that touches on a lot of the broader, existential issues raised by this incredible new tech.
AI & Automation 45 min watch
Join us for a discussion about how we went about building Fin, our new AI chatbot, and how we navigated the fast-moving world of AI.
AI & Automation 59 min watch
What if you could have a trustworthy bot that captures the magic of the large language models without going off-script? Join us in this webinar as we introduce our newest, breakthrough AI bot and answer all your questions about it.
AI & Automation 25 min watch
Intercom Co-founder and CSO Des Traynor and Director of Machine Learning Fergal Reid sit down to discuss our new AI chatbot – Fin.
AI & Automation 60 min watch
Recent breakthroughs with large language models have exceeded all of our expectations. We’ve brought together industry experts for a conversation on GPT and how it will shape the future of customer service.
AI & Automation 17 min watch
We sit down for an interview with our first-ever non-human guest – a conversation with ChatGPT itself, the AI bot that’s the star of the moment.