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Improve your messaging in 2 minutes

Co-founder & Chief Strategy Officer, Intercom

Des Traynor

@destraynor

Great writing is an art. Optimising it is a science. The best messages have both, but common sense will get you pretty far in the meantime.

There are some quick & easy tweaks that every message benefits from. We’ve produced a 2 minute video focussing on the most common lessons we offer to Intercom customers to improve your messaging, and how apply them. Enjoy.

The Messaging Starter Kit for Customer Engagement