The arrival of generative AI is raising lots of entirely new questions for product managers as they learn to rethink how they work. Here are some of the top lessons we’ve learned so far.
AI & Automation 15 min read
Working with AI might be a new challenge but it doesn’t need to be intimidating. This post asks a simple set of questions to help you move forward with confidence as you start designing for AI.
Product & Design 55 min watch
Intercom Co-founder Des Traynor sat down with Paul Adams, our Chief Product Officer, and Emmet Connolly, our VP of Design, for a conversation on the good, the bad and the ugly of 2023 and our expectations and predictions for the year ahead.
AI & Automation 31 min watch
What are the implications of AI for SaaS companies and early-stage SaaS investors? Point Nine’s Christoph Janz joins us to discuss.
Product & Design 45 min watch
When you think about design, you probably picture some sketches on a whiteboard, a mockup of a product, or iterations of an interface. But a crucial part of the process happens – or should happen, at least – before the visual representation.
Product & Design 9 min read
Product-market fit is critical for startups, but established companies also have to keep focusing on it. Discover a new approach we have devised at Intercom.