Need an antidote to long wait times and ticket deflection? Proactive customer support helps your team pre-emptively address known issues before they even arise. Here’s what it is and how to excel at it.
Support 1 min read
Want to provide personal, efficient support to customers, at internet scale? The Conversational Support Funnel Starter Kit outlines the perfect framework.
Scale by Intercom 10 min read
Customer Support is undergoing massive, irreversible change right now – find out how to stay ahead of the curve by adopting the Conversational Support Funnel.