Customer Service 32 min listen
Talking user onboarding with Samuel Hulick
Through his detailed and witty teardowns of the new user flow of popular products like Instagram, Netflix and Snapchat, at…
Customer Service 32 min listen
Through his detailed and witty teardowns of the new user flow of popular products like Instagram, Netflix and Snapchat, at…
Product & Design 4 min read
Customer feedback is a powerful source of ideas for new features but tapping into it can be hard. Shopseen is…
Customer Service 3 min read
The most effective messages we see in Intercom either educate or persuade customers. Let’s talk about why they work. If…