News & UpdatesPaul Adams10 October 2024
Product Launch
News & UpdatesKyle Rocco10 October 2024Fin 2: The first AI agent that delivers human-quality service
Customer ServiceDavin O'Dwyer11 April 2024Watch our AI Copilot launch event
Customer ServiceAlissa Tyrangiel10 April 2024Introducing Intercom's AI Copilot: Increase agent efficiency by 31%
Customer ServiceGus Aldaya27 February 2024Intercom's new and improved reporting features
News & UpdatesBob Wallis14 February 2024Our AI agent Fin now supports your customers in 45 languages
Customer ServiceOlivia Singarella13 December 2023Fin is now in the inbox: Meet your support team's new AI assistant
Customer ServiceGus Aldaya28 November 2023Introducing Intercom Phone: Calls and conversations all in one place
News & UpdatesRati ZvirawaNick Smith3 May 2023Introducing Workflows – the mission control center for customer service automations
Customer ServiceFergal Reid14 March 2023Introducing Fin: Intercom's breakthrough AI chatbot, built on GPT-4
News & UpdatesFergal Reid31 January 2023Announcing Intercom's new AI features
News & UpdatesZoe Sinnott25 January 2023Introducing Checklists: The fastest way to turn signups into superusers
News & UpdatesNicole Garrison12 October 2022Take customer engagement to a new level with our latest releases: A reinvented Messenger, Checklists, and more
News & UpdatesOrinna Barton12 October 2022Announcing even more ways to support your customers: Here’s what’s new at Intercom
News & UpdatesAlyssa Smrekar24 August 2022Registration for our fall 2022 product launch event is now open
Customer ServiceAlissa Tyrangiel8 June 2022Announcing Intercom's new Inbox: The fastest and most powerful inbox designed for scale
News & UpdatesTanner Elvidge5 April 2022Switch on the next generation of phone support
News & UpdatesNiamh O'Connor29 March 2022New at Intercom uncut: Watch our entire virtual launch event
News & UpdatesAlyssa Smrekar23 March 2022New at Intercom: 5 highlights from our virtual launch event
News & UpdatesNadine Mansour7 December 2021Announcing our new real-time dashboard: Monitor your most important metrics in one place