Customer Service 4 min read

In our latest “Response Time” interview, we ask Giovanni Lepori, Head of Customer Success at Hunter.io, about their greatest productivity hack, the strangest thing a customer has ever asked them, and more.

Customer Service 2 min read

In our latest “Response Time” interview, we ask Alex Sanchez, Customer Experience Lead at Fintual, about the strangest thing a customer has asked them, which celebrity would be great at their job, and more.

Customer Service 4 min read

In our latest “Response Time” interview, we ask Ashley Cicchetto, Manager of Customer Success at AR Workflow, about their best and worst customer service experiences, what they can do that a bot will never be able to replicate, and more.

Customer Service 2 min read

In our latest “Response Time” interview, we ask Brittany Page, VP of Customer Success at Billy, about their greatest productivity hack, advice for peers in the industry, and more.

Customer Service 7 min read

In our latest “Response Time” interview, we ask Kinga Superson, Customer Support Team Lead at Growbots, about their best and worst customer service experiences, the words that make their skin crawl, and more.

Customer Service 5 min read

In our latest “Response Time” interview, we ask Rune Rødbro, Chief Success Officer at iPaper, about which celebrity would be great at his job and more.

Customer Service 3 min read

In our latest “Response Time” interview, we ask John Burns, Ambassador Team Lead at Casumo, about his greatest productivity hack and more.

Customer Service 3 min read

In our latest “Response Time” interview, we ask Sarah Donahoo, Head of Marketing & Customer Success at Fugo.ai, about her greatest productivity hack, what she wishes people knew about working in customer service, and more.

Customer Service 3 min read

In our latest “Response Time” interview, we ask Maartje Daems, Customer Support Manager at Plug&Pay, about the strangest thing a customer has asked her, what advice she’d give to her peers in the customer service industry, and more.