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The Intercom Customer Service Trends Report 2023
See the 5 trends shifting the customer service world today, plus tips to build customer loyalty and more efficient support.
Reveal trends and tipsNew at Intercom, our Fall 2022 Launch Event
Take a look at capabilities that help you engage more customers at scale: Next-Generation Messenger, Tickets, Visual Bot Builder, and Tooltips.
New at IntercomCheck out our latest Webinars
Join Intercom experts for industry insights and best practice advice. Live and on-demand.
Watch webinarsSupercharge Your Support: How In-context Support Can Boost Your Bottom Line
In-context, efficiently delivered messages can help you retain more customers—without burning out your support team. Learn how.
Read the guideUnlocking Customer Engagement
Meet your tech stack's missing ingredient. With in-product messaging and a modernized strategy, it's that much easier to delight your customers and drive long-term loyalty.
Read the guideThe Forrester New Wave™: Conversation Automation Solutions, Q3 2022
Intercom has been recognized as a strong performer amongst the 10 most significant Conversation Automation Solution vendors according to Forrester Research, Inc.
Get the reportFuture-Proofing Businesses with Modern Customer Engagement
Customer retention is more important than ever. See why unified, efficient customer engagement strategies are critical.
Get the report
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