Choose a solution to get started:
Human support
Live chat for support
Outcome reporting
Self-serve support
Conversational bots
Proactive support
Targeted messaging
Product Tours
Engagement and adoption
Push messages & notifications
Banner messages
News
Optimize performance
Message versioning
Personalize targeting
Custom events and customer segments
Salesforce & Marketo integrations
Website conversion
Conversational chatbots
Live chat for sales
Smart lead qualification
Manage leads
Automatic meeting booking
Conversation routing rules
Account-based assignments
Revenue and performance reporting
Prospect data
Salesforce & Marketo integrations
Reverse IP lookup and data enrichment
Support and engage your customers at every step of their journey
Chat & email support
Targeted outbound email
In-product messages
Scale without scaling your team
Shared Inbox
Conversation routing bot
Saved Replies/Macros
Gain insights & Improve customer experience
Company & behavioral data
Reporting dashboards
Conversation ratings & tags
Connect the tools you already use
Slack, HubSpot, Pipedrive
And 250+ more in the app store
Onboard and educate customers with guided Product Tours, Checklists and Tooltips.
- Design interactive experiences that generate up to 7x more engagement than email
- Set up in minutes with our easy, code-free builder
- Personalize experiences for specific customer segments and personas
- Measure and optimize performance with ease
Provide a seamless messaging experience for customers with WhatsApp.
- Customers can start conversations in WhatsApp
- Manage your conversations from the Intercom inbox
- Seamlessly move conversations from the Messenger to WhatsApp
- Fully integrated with Reporting
Seamlessly capture first-party data and act on customer feedback and needs.
- Simple to set-up and customize to your brand
- Connect with customers via multiple channels - in-product, mobile, email, and more
- Identify target audiences using your customer and event data
- Build responsive workflows for follow-ups, onboarding, sales, and more!
“We’re seeing that the conversion rate with Intercom is anywhere from 3.5 to 5.5 times higher than the traditional e-commerce website, which is quite astonishing.”
Geronimo ChalaChief Consumer OfficerRebag“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”
Veena GuptaHead of Online Sales & OpsCoda