Business growth begins with customer relationships
In the return of the Scale podcast, we sit down with Pam Dodrill, Zapier’s VP of Support & Success, for an inside look at how she drives meaningful outcomes for +100k customers.
Scale by Intercom 32 min listen
In our final episode of this season of Scale, we hear what automation means for the future of work and in particular for the marketing world. We discuss why it’s the key to allowing your team focus on strategy, creativity, and execution.
Scale by Intercom 36 min listen
Yvonne Chen, VP of Marketing at Udemy for Business, tells Intercom’s Brian Kotlyar how they built a thriving B2B SaaS business on top of an already successful consumer marketplace.
Scale by Intercom 28 min listen
ChartMogul founder and CEO Nick Franklin discusses the ups and downs of hypergrowth, from how he built a highly engaged audience to why he’s so focused on solving one core problem.
Scale by Intercom 32 min listen
Vidyard CEO Michael Litt joins Intercom’s Ciaran Nolan to discuss how flipping the freemium model on its head became their answer to accelerated growth.
Scale by Intercom 32 min listen
Google’s Matt Rogers discusses the challenges faced by SaaS companies both starting out and scaling in today’s swiftly evolving market plus AI trends in SaaS.
Scale by Intercom 33 min listen
Ed Fry, Head of Growth at Paddle, discusses how the company grew revenue by 2500%, his 5 star framework for Saas growth, and more.
Scale by Intercom 28 min listen
Tara Robertson tells John Collins how Sprout Social build an empathetic, data-driven customer journey to ensure customer retention.
Scale by Intercom 35 min listen
How do you ensure happy customer relationships at scale? By creating a Customer Success team to look after your customers post-sale.
Scale by Intercom 30 min listen
The rise of the Big 3 – Amazon, Google and Facebook – means that the way we find and consume information is ever-changing. In our final episode of Scale, HubSpot’s VP of Marketing Meghan Keaney Anderson shares how marketers need to adapt their customer acquisition strategies.
