From global webinars to in-person events in Paris, New York, and London, we’ve had a blast unpacking the data and insights from our 2024 Customer Service Trends Report and getting our speakers’ and audiences’ takes on what’s happening in the customer service space.
Customer Service 2 min read
We surveyed more than 2,000 customer service professionals across a range of locations, roles, and company sizes to find out how the customer service landscape is changing – and how they’re adapting their strategies to be set up for success in 2024.
Customer Service 3 min read
Get ahead of the trends that will shape customer support in the year ahead with Intercom’s third annual Customer Service Trends Report.
Customer Service 36 min listen
In this episode, we’ve invited our partners at Aircall and Klaus to discuss key takeaways from the 2022 Customer Service Quality Benchmark Report.
