customer service trends - The Intercom Blog

Customer Service 3 min read

Announcing ‘The Intercom Customer Service Trends Report for 2023’

Get ahead of the trends that will shape customer support in the year ahead with Intercom’s third annual Customer Service Trends Report.

Senior Editor, Intercom

Beth McEntee

Customer Service 36 min listen

2022 Customer Service Quality Benchmark Report: A roundtable on support strategies for the year ahead

In this episode, we’ve invited our partners at Aircall and Klaus to discuss key takeaways from the 2022 Customer Service Quality Benchmark Report.

Audio Content Producer, Intercom

Liam Geraghty