Customer Service 2 min read
User Engagement in the First 30 Days
What happens in the first 30 days defines whether a new sign-up turns into a loyal customer, or is never…
Customer Service 2 min read
What happens in the first 30 days defines whether a new sign-up turns into a loyal customer, or is never…
Customer Service 3 min read
When everyone involved in building a product are also using the product themselves, they’re said to be ‘dogfooding’. Dogfooding empowers…
Product & Design 1 min read
Situation: Your users know you provide a feature, and they want to use it. But when they approach it they’re…
Product & Design 6 min read
Private betas are great for controlling access to a product as you tweak it. They work best when your product…