News & Updates 11 min read

The Intercom Content Team presents the highlights of 2021 on the Inside Intercom blog and podcast, from our product launches to our anniversary specials, our in-depth guides to our thought leadership.

News & Updates 8 min read

The Intercom Content Team reflects on a most turbulent year, highlighting the essays, posts and podcasts that captured a year of incredible challenges and incredible achievements.

News & Updates 10 min read

It has been a year of extraordinary growth at Intercom and here at Inside Intercom. Here is a collection of highlights and insights from 2018, from our blog posts to our books, our podcast to our microsites.