The top books every Customer Success Manager should read
Whether you’re just starting out or leveling up in your career, here’s our shortlist of books that we think every Customer Success Manager can learn something new and valuable from.
Whether you’re just starting out or leveling up in your career, here’s our shortlist of books that we think every Customer Success Manager can learn something new and valuable from.
News & Updates 1 min read
In customer engagement, the right context for a message matters just as much as the right time and recipient. Given…
News & Updates 1 min read
“At Intercom, we believe building a great product should be the first focus of every startup.” This was the opening…
Customer Engagement 4 min listen
Over the past year, we’re proud to have increased the frequency of publication on Inside Intercom without dropping the standard….