Customer Service 32 min listen
Talking user onboarding with Samuel Hulick
Through his detailed and witty teardowns of the new user flow of popular products like Instagram, Netflix and Snapchat, at…
Customer Service 32 min listen
Through his detailed and witty teardowns of the new user flow of popular products like Instagram, Netflix and Snapchat, at…
Product & Design 1 min listen
In this interview, Garrett discusses the thinking behind his product Sifter, the problem with low-end price plans, the long, slow…
Product & Design 1 min listen
Joshua Porter is a man with lots of fresh ideas and opinions. In this interview we spoke about many design…
Product & Design 1 min listen
I talked with Ryan Singer from 37signals about design practices, product management, the merits of UX processes, and lots more….
Product & Design 1 min listen
For your product to succeed, you have to understand the mechanisms of value. What’s valuable, and when? A recent post…