Gerry Scullion joins Dee Reddy to discuss human-centered design. They explore who the “human” is, why designers should care and how design teams can be a force for good.
Product & Design 7 min read
When you’re deep in all the different layers of building products, it can be easy to forget about the importance of also nailing the thing designers are experts at – interaction design.
Product & Design 29 min listen
There’s been a sudden rise of “keyboard-first” apps that focus on speed. We explore what this trend says about product design and how products evolve over time.
Product & Design 29 min watch
Why is the technology industry so obsessed with the tools we build and use? This talk addresses how tools not only extend our abilities, but also how they shape the way we use those abilities.
Product & Design 32 min listen
Des Traynor and Paul Adams discuss the principles we use to guide us as we build great product. Helping us to encode our successes and avoid mistakes, our principles are the foundations on which we build.
Product & Design 3 min read
Principles are a way of encoding successes, helping to repeat behaviors that led to positive outcomes and avoid behaviors that led to mistakes. Here are the principles we use at Intercom to build product.
Product & Design 11 min read
It’s an exciting time for product design, with a new breed of product-focused companies pushing boundaries and targeting customers higher up the market. Think of it as disruption from above.
Product & Design 24 min listen
In the second episode of this new product-focused series, we discuss how to harness the power of feedback to shape your product roadmap.
Product & Design 8 min read
When it comes to career growth, the way you go about doing your work is just as important as great performance. Here are seven key behaviors we look for in product designers.
Product & Design 12 min read
The words you use in your product’s onboarding experience are key to helping users understand what your product does and how to use it. Here’s an approach and a few tools to write a great onboarding experience.