Product & Design 10 min watch
Research at Intercom: thinking beyond product
User research at a tech company typically lives within the product team. Researchers work with product managers and designers to…
Product & Design 10 min watch
User research at a tech company typically lives within the product team. Researchers work with product managers and designers to…
Product & Design 12 min watch
Almost every company claims that they want to be innovative and disruptive. But scratch beneath the surface and the claim…
Product & Design 47 min listen
The founder of innovation consulting firm Strategyn, he’s helped hundreds of companies create new goods and services using JTBD principles,…
Customer Engagement 27 min listen
Ann has been writing and consulting on content marketing for almost 20 years, and was one of the first practitioners…
Product & Design 59 min watch
Design is in the midst of continual change, so it’s increasingly rare to hear from those who have gone the…
News & Updates 44 min listen
With several billion dollar investments under their belts, Mamoon (SocialCapital) and Ethan (Bessemer Venture Partners) are two of Silicon Valley’s most…
News & Updates 44 min listen
Bessemer have invested in billion dollar companies such as Pinterest and LinkedIn, while Ethan himself has led investments in Twitch,…
News & Updates 18 min listen
He’s a partner and co-founder at SocialCapital, Intercom’s lead Series A investor, and an early-stage investor in Box, Yammer, and…
Customer Engagement 34 min listen
As VP of Growth at HubSpot, Brian oversees the growth teams for new products such as Sidekick and HubSpot CRM. You may…