
Sara Yin
Former Senior Editor, Intercom
Sara is a former Senior Editor on the Intercom Content team, contributing to properties such as the award-winning Inside Intercom blog, books, and guides. A former journalist based in Hong Kong and New York City, she covered technology and education for major publications such as the South China Morning Post and PCMag.
Published 7 min
6 essential chatbot recipes for sales and marketing teams
Published 8 min
The top marketing statistics for 2018 and why they matter
Published 2 min
Announcing the starter kit for sales live chat
Published 5 min
Using case studies to tell your story for you
Published 5 min
Your customers have mastered emoji. Now it’s your turn.
Published 3 min
Your brand is an experience not a logo
Published 27 min
MarketingProfs’ Ann Handley on content marketing
Published 6 min