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Careers at Intercom

Be a part of something great

Your next big career move

We're an innovative, fast-growing company—with all the opportunity for impact and career growth that comes with the territory. There's a lot of great work being done here by a lot of great people. Up for a challenge (and ready for an adventure)? Join us.
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More reasons to love working here

Sure, Intercom is a unicorn company offering endless opportunities to make an impact. And sure, it's an incredible place for career growth. But if you ask our team what they love most about working here, most of us will say the same thing: the people.
  • We reward our people

    All full-time Intercom employees are offered a rewards program that includes competitive base salary, bonus, equity, and benefits.

  • We love to learn

    There are so many opportunities here to learn and build a career. We support employees' growth by offering a wide range of continuing education options, including core skills, management training, and guided learning.

  • We take employee wellbeing seriously

    We offer comprehensive healthcare coverage, including medical, dental, and vision, as well as employee assistance programs and mental health resources. We also offer flexible time off, significant paid family leave, and more.

  • The world has changed. So has the way we work.

    The majority of our employees say they prefer a hybrid model of work—some in-office time, some WFH—so that's our current approach. No matter what, though, we're committed to listening to our team.

A little bit about our company

  • Intercom creates modern Customer Service software that redefines how businesses support their customers. Our platform connects businesses directly to customers using powerful messaging and automation. We enable teams to scale support without investing more resources - leading to happier customers and more efficient support teams.

    Customer service teams from more than 25,000 global organizations rely on Intercom to deliver efficient and personal customer experiences at scale.

  • Where we're located
    Where we're located
    (We’re growing fast!)
    • The center of the tech universe, and our HQ. The team here spans Sales, Marketing, and other corporate functions such as Finance, Legal, and People.

    • Where it all began, and still our largest office—home to R&D, Sales, Marketing, and People teams.

    • Home base for a number of our R&D teams.

    • Helping us grow our global presence with dedicated Sales and Customer Support teams.

    • Where our Customer Support and Sales teams work their magic.

  • Per the Irish Gender Pay Gap Information Act 2021, we report annually on gender pay figures for employees based in Ireland. You can view our 2022 report here.