
How Yelp drove down churn by building up customer success
How do you ensure happy customer relationships at scale? By creating a Customer Success team to look after your customers post-sale.
Fresh insights, tips and tactics for the modern-day salesperson
How do you ensure happy customer relationships at scale? By creating a Customer Success team to look after your customers post-sale.
Growth 32 min listen
Spendesk’s Head of Sales, Nicolas Marchais, joins Dee Reddy on Inside Intercom to discuss how growing businesses can nimbly adapting to new markets and to new types of clients.
Sales 27 min listen
In our podcast series The Sales Summit, we host leaders from today’s most innovative companies for lively discussions on the future of sales. We take a fresh look at three big topics: speed, automation, and growth.
Sales 34 min listen
Like a sports franchise, a sales team should be both collaborative and competitive. But how do you build this dream team? That’s the focus of Close.com CEO Steli Efti’s new book, The Startup Sales Playbook. He rejoins the podcast this week to share advice on hiring in sales and building a collaborative culture.
Sales 29 min listen
It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. In this week’s episode we bring you some of the best insights shared by our guests about scaling sales.
Sales 45 min listen
Tara Bryant, SVP of Sales at Pipedrive, talks about how you can avoid the pitfalls of hypergrowth and how to build your sales team to scale sustainably.
Sales 25 min listen
This week on the Scale podcast, we’re getting a behind the scenes look into one of the most successful startups of our generation – Stripe.
Sales 20 min listen
Atlassian grew into a $20 billion dollar company without a formal sales team. So how did they do it? We sat down with Jay Simons, President of Atlassian, to get an inside look at their unique high-velocity, low touch sales model and whether it’s right (or wrong) for your business.
Sales 30 min listen
Sujan Patel – one of today’s most well-known growth experts – join us to discuss the power of chatbots, the most effective ways he’s seen them being used, and where he thinks the future of automation is headed.
Marketing 38 min listen
There was a time when marketing and sales paid little attention to the customer experience. That’s unthinkable today in Sydney Sloan’s universe.