Growth
35 min listen
How Yelp drove down churn by building up customer success
How do you ensure happy customer relationships at scale? By creating a Customer Success team to look after your customers post-sale.
Sales
Fresh insights, tips and tactics for the modern-day salesperson
Growth 32 min listen
Spendesk’s Nicolas Marchais on evolving with your market
Spendesk’s Head of Sales, Nicolas Marchais, joins Dee Reddy on Inside Intercom to discuss how growing businesses can nimbly adapting to new markets and to new types of clients.
Sales 27 min listen
The Sales Summit: The trends and challenges shaping the future of sales
In our podcast series The Sales Summit, we host leaders from today’s most innovative companies for lively discussions on the future of sales. We take a fresh look at three big topics: speed, automation, and growth.
Sales 34 min listen
Close.com’s Steli Efti on balancing competition and collaboration in sales
Like a sports franchise, a sales team should be both collaborative and competitive. But how do you build this dream team? That’s the focus of Close.com CEO Steli Efti’s new book, The Startup Sales Playbook. He rejoins the podcast this week to share advice on hiring in sales and building a collaborative culture.
Sales 29 min listen
Everything we’ve learned about scaling sales
It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. In this week’s episode we bring you some of the best insights shared by our guests about scaling sales.
Sales 45 min listen
The ugly side of growth – how to scale your sales team sustainably
Tara Bryant, SVP of Sales at Pipedrive, talks about how you can avoid the pitfalls of hypergrowth and how to build your sales team to scale sustainably.
Sales 25 min listen
How to build a billion dollar sales team like Stripe
This week on the Scale podcast, we’re getting a behind the scenes look into one of the most successful startups of our generation – Stripe.
Sales 20 min listen
How Atlassian built a $20 billion company with a unique sales model
Atlassian grew into a $20 billion dollar company without a formal sales team. So how did they do it? We sat down with Jay Simons, President of Atlassian, to get an inside look at their unique high-velocity, low touch sales model and whether it’s right (or wrong) for your business.
Sales 30 min listen
Sujan Patel on scaling growth with chatbots
Sujan Patel – one of today’s most well-known growth experts – join us to discuss the power of chatbots, the most effective ways he’s seen them being used, and where he thinks the future of automation is headed.
Marketing 38 min listen
SalesLoft’s Sydney Sloan on championing the customer experience
There was a time when marketing and sales paid little attention to the customer experience. That’s unthinkable today in Sydney Sloan’s universe.
