Product & Design 2 min read
Designing for Viral Distribution
At some point every product owner ponders how to make it go viral, as a thought experiment if nothing more….
Product & Design 2 min read
At some point every product owner ponders how to make it go viral, as a thought experiment if nothing more….
Customer Service 5 min read
Everything you design—from slide decks to email newsletters, from marketing sites to company t-shirts—has a goal, and that goal is…
Product & Design 2 min read
A post by Jason Fried titled “Give it 5 minutes” reminded me of a great technique I learned about from…
Grandma’s rule has a common meaning across countries & cultures. At a simple level it’s usually understood as “eat your…
Product & Design 4 min read
In Gimmicks and Patterns I wrote that new features either become table stakes, or are dismissed as being gimmicky. As…