Product & Design 7 min read
Has visual design fallen flat?
Countless pixels were spilled during The Great UI Flattening of 2013–2014. It was a time of great change in the…
Product & Design 7 min read
Countless pixels were spilled during The Great UI Flattening of 2013–2014. It was a time of great change in the…
Product & Design 8 min read
No one was saying that apps are dying. A few weeks ago we published an article entitled “The End of…
Product & Design 2 min read
What does a napkin tell you about a restaurant? Quite a lot, surprisingly. Study after study shows a strong correlation…
Product & Design 26 min watch
When developing new products, we are too focused on technology itself rather than what it will enable. Yet it is…
News & Updates 4 min read
We recently released the second generation of a core Intercom feature, in-app messages. Redesigning a core-feature is always high risk,…
Product & Design 6 min read
Software is most impressive when it gives you things for free. When just a simple few taps or clicks delivers…
Product & Design 3 min read
It is becoming increasingly apparent product design for apps and the web may have a lot more in common with…
Product & Design 3 min read
We are living through a time of rapid change which is having a fundamental impact on how we experience and…
Product & Design 4 min read
It’s easy to forget but the internet is a comparatively young medium and we are only scratching at the surface…