Product & Design 6 min read
Why being first doesn’t matter
Any startup founder knows the pressure of launching first. The belief is that if your competitor beats you to market,…
Product & Design 6 min read
Any startup founder knows the pressure of launching first. The belief is that if your competitor beats you to market,…
Customer Engagement 5 min read
Most businesses are eventually faced with the key question: How much should we charge? There’s no one true answer. There…
Customer Engagement 5 min read
Every start-up from every incubator claims to be disruptive nowadays, but the claim always falls apart under any close examination….
Product & Design 5 min read
Advising any business is hard. I’m hesitant to do it. It’s all too easy to give bad advice, which steers…
Sales 4 min read
Spending money is very easy. Spending money effectively is very hard. There are lots of dodgy people & service providers…
Customer Engagement 6 min read
Any product serving two distinct sets of users is addressing a two-sided market. eBay connects buyers and sellers. Google connects…
Product & Design 2 min read
The Swiss Army knife is a remarkable product. By combining many products of low utility, it becomes a product of…
Product & Design 3 min read
Gathering useful timely feedback from customers can be a long process. Intercom makes it faster and easier than ever before…
Product & Design 5 min read
The most important thing a product manager does is decide where their product stops and someone else’s product takes over….